"Do what you can to help them."
Next thing I know ...
"Why are you doing that for them? It's not within your scope."
I guess I am too used to the do-everything approach more than the complete role segregation approach. Definitely will have to learn more on how to do that. The new HR does that; she won't do anything else other than HR even if it means a 5 minutes phone call.
So, something learned today. If it's not within your role, let the client if you have the resources available that can and quote them. It's up to them to decide whether to pay for the extra. Just because you might have some spare time and can do it, do not offer your services because it's not your job. Charge on any and all extras!
My mom would probably call that selfishness; but business is business. :)